Frequently Asked Questions
Everything you need to know about fueling your performance naturally.
What makes TRIBE products different from traditional energy bars?
Unlike synthetic energy snacks, TRIBE products are made from 100% natural, plant-based ingredients. We focus on nutrient density and avoid refined sugars to provide sustained energy without the crash.
How long will it take for my order to arrive?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout if you need your energy fix sooner.
Are your products suitable for vegans?
Yes, all TRIBE Natural Energy products are 100% vegan and dairy-free. We use high-quality plant proteins like pea and rice protein to fuel your recovery.
Do you offer a subscription service?
We do! You can subscribe to your favorite bundles and save 15% on every order. You can pause, skip, or cancel your subscription at any time through your account dashboard.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or you are unsatisfied with the quality, please contact our support team within 14 days for a replacement or refund.
Are TRIBE products gluten-free?
Many of our products are made with gluten-free ingredients; however, they are produced in a facility that handles gluten. Please check the specific ingredient list on each product page for detailed allergen information.